Back in September of 2013 it became a requirement that any provider using an outside medical billing service must have a Business Associates Agreement on file. This is the responsibility of the provider, not the billing service, but only 2 out of over 40 of our providers even contacted us to see if they have one. That amazes me. I’m not sure why. I know providers main task is to treat patients, but they must make themselves aware of the other responsibilities that they have as well. If they don’t then they need to make sure that they have someone else looking out for them.
For example, have an office manager, or their spouse making sure that they are keeping up with all these changes. I can only wonder how many are ready for ICD 10.
We recently sat down with a husband and wife, both MDs, who had no idea about the BSA. We don’t do their billing but we do other work for them. When we mentioned it they had no idea what we were talking about. And their billing service didn’t mention it to them either (no surprise there though).
If you are a billing service, or if your office uses a billing service, make sure that the BSAs are on file. If you are a service, do your providers a favor and do it for them. Tell them it is their responsibility but you have one all ready for them. They will appreciate that and knowing that you are looking out for them. They will also be reassured that you are up on what’s happening.