We just wanted to give everyone an update on our clearinghouse switch. Just a quick recap: We had been using Office Ally as a clearinghouse for the past ten + years but they announced a change in their pricing effective February 1, 2019 that would have created an increase of over 10000%. Instead of $20 per month we would be paying $2000 per month. Obviously that wasn’t going to work for us so we found a new clearinghouse. We switched to Claim.MD and our monthly fee is only about $200. We currently are billing for about 50 providers all across the US.
We switched to Claim MD on February 1st and we’ve had many people asking us how it’s going. Well it’s only been just under three months but so far we are thrilled! Quite honestly I do not like change so I was not looking forward to this. However, the change was really not that bad. Considering we have 50 + providers that’s huge. I’m not going to lie, for that many providers the EDI enrollments for Medicare and Medicaid got a bit intense. But Claim MD makes it as easy as possible. We made it through without too many bumps. Once we got over the initial shock of the change and started looking around we were pleasantly surprised.
Claim MD has many features that we really like. The rejected claim section is awesome. They have a dashboard that tells you how many claims are out there, and then you can go in and make corrections and resubmit. Initial rejections as well as ERA rejections are all in the same place and easy to access. The ERA section works great. It’s so easy to retrieve an ERA when needed. Signing up for ERAs is very simple. Really everything is totally simplified. We have 8 people who upload claims into the system and ClaimMD makes it very easy for me as the owner to see a good overview of what everyone is doing.
There is also a feature that allows us to check eligibility right from the rejected claim by simply clicking on the patient. It saves us from having to log into another website and reenter the patient information. We are still learning about the system and I’m sure we haven’t taken advantage of all that they offer, but right now we are thoroughly happy with our switch!